Debit & ATM Cards
A Visa debit card is a benefit provided with any Huntington Federal checking account you may open. Your debit card, which can be printed instantly at our Main and East Hills offices, provides 24/7 access to the funds in your checking account to make purchases and can be used at any retail establishment that accepts Visa. Use it to get cash from your account, too, at any Huntington Federal ATM.
Visa ATM cards are issued with Huntington Federal savings accounts.
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Activating Your Card and After Hours Service
To activate and set a PIN for your Visa Debit Card or ATM Card, call toll-free at 1-800-567-3451. This number can also be used to change an existing PIN or request a new PIN if you have forgotten the current PIN. Should you have any other questions about your card, we will be happy to assist you at 304-528-6209.
You may contact our Customer Service Center at 1-855-251-1793 to report your Visa Debit Card lost or stolen, or to obtain assistance with your card anytime after our normal banking hours.
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Unauthorized Transfers
If you believe your Visa Debit or ATM card and/or code has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call during normal business hours or write us using the contact information listed below.
Phone: 304-528-6200
Huntington Federal Savings Bank
PO Box 239
Huntington, WV 25707-0239
We do not accept email for notification of lost or stolen electronic devices. Please call our main office at 304-528-6200 or write us at the above-listed address.
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We Are Working to Keep Your Debit Card Safe
Huntington Federal Savings Bank is dedicated to protecting the transactions you make on your debit card. That’s why we are pleased to offer CardValet – a free app that keeps you in complete control of your debit card – right from your mobile device.
In addition, we have implemented heightened procedures to monitor transactions initiated outside the state of West Virginia that exceed $200.00. Should you have a transaction that meets these criteria, and the transaction is suspended, you will receive a call from our fraud prevention team to verify whether the transaction is valid or not valid. To help with this service, please make sure that your current telephone number, preferably a cellular number, is on file with us. If you do not receive a call from our fraud team within a short period of time, you can call them directly at 1-877-253-8964.
If you have any questions regarding this notice, please call our electronic banking department at 304-528-6209.
